Encrypted Backup FAQs

You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

To secure and protect your backup data, EdbMails Office 365 and Exchange Server Backup is encrypted with standard military grade AES 256-bit encryption. You can choose your own Private Encryption Key for additional protection or you can use the Default encryption provided by the application.

EdbMails uses standard military grade AES 256-bit Encryption. You can choose your own Private Encryption Key for additional protection or you can use the Default encryption provided by the application.

Note: It is important for you to archive the Private Encryption Key safely for future use as you will be unable to restore the data without it.

Yes. AES 256-bit encrypted backups are Incremental and compressed. This will save the disk space, bandwidth and performance of the backup will be improved.

Follow the below steps to set Private Encryption Key for the AES 256-bit Encrypted Backup:

1.  For encrypted and compressed Backup, select the option ‘Backup using AES 256-bit Private Key based Encryption’ in the Office 365 and Live Exchange Backup as shown below.

2.  Upon selecting the AES 256-bit encrypted Backup, the Private and Default encryption key settings screen will appear as shown below. Follow the instructions provided in the screens to set the required encryption key.

Note: It is important for you to archive the Private Encryption Key safely for future use as will be unable to restore the data without it.

No. To ensure the integrity of the backed up data, you can set Private Encryption Key only once for your account. The same Private Encryption Key must be used on all other computers for Backup.

Contact EdbMails Tech Support for any queries

No. To ensure the integrity of the backed up data, you can set Private Encryption Key only once for your account. The same Private Encryption Key must be used on all other computers for backup.

Contact EdbMails Tech Support for any queries

Initial backup is always full. That is, application will backup complete data from the selected mailbox on successful backup. Consecutive backup to the same location will be Incremental. That is, only the newly added (not yet considered for backup) items from the mailbox are considered for the backup by comparing the previous backup data. There by it will save the disk space, bandwidth and performance of the backup will be improved.

It will keep files from FULL and Incremental backups for 30 attempts. After the 30 backup attempts, application will change the Folder to the next sequence number to perform the FULL backup, and every consecutive backup is incremental.

It will keep files from FULL and Incremental backups for 30 attempts. After the 30 backup attempts, application will change the Folder to the next sequence number to perform the FULL backup, and every consecutive backup is incremental.

1.  Click the ‘Restore’ button from the Office 365 / Exchange Backup screen as shown below.

2. Select the option that appears Restore From a Encrypted file

3. Select the encrypted file that you wish to restore from the backup location and proceed.