Frequently Asked Questions (FAQ)

EdbMails is a professional data recovery software for Windows designed to recover deleted and permanently deleted files from hard drives, SSDs, USB drives, SD cards, and other storage devices.

EdbMails offers a free trial that allows unlimited scanning and preview of recoverable files. A license is required to recover and save files.

Follow the steps below to recover permanently deleted files from your hard drive using EdbMails Windows Data Recovery Software:

Step 1: Download and install the EdbMails Windows Data Recovery Software on your system.

Step 2: Launch the application and select PC / Hard Drive Recovery from the available options.

Step 3: Choose the drive from which you want to recover permanently deleted files and click the Start Scanning button.

Step 4: After the scan completes, view the recoverable files and select the items you want to restore.

Step 5: Choose a safe location (preferably a different drive) to save the recovered data.

 Step-by-Step Guide for Recovering Deleted Files from a Hard Drive

Yes. EdbMails supports deleted file recovery from both internal SSDs and external SSD drives that are detected by Windows.

No. EdbMails does not impose any file size restriction for recovery. You can restore deleted files of any size from supported SSDs, HDDs, or other storage devices, provided the data has not been overwritten and is available for recovery.

EdbMails Windows data recovery software can recover a wide range of deleted file types, including:

• Photos – JPG, PNG, BMP, TIFF, WEBP, and more
• Videos – MP4, AVI, MOV, MKV, WMV, etc.
• Documents – DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, TXT
• Audio files – MP3, WAV, AAC, and other formats
• Archives – ZIP, RAR, 7Z
• Other Files - EXE, DIL, SYS, MSI, XML, CMD, PS1, LOG, INI, CFG, ISO

Yes. EdbMails scans in read-only mode, which ensures the original drive is never modified during the recovery process.

You can use the built-in filters to quickly locate specific files. The results are categorized into groups such as Photos, Videos, Documents, Archives, and Other files. Additionally, you can refine your search by selecting specific file types (file extensions), which will display only the relevant items in the list.

Yes. EdbMails supports deletion recovery from internal and external HDDs, SSDs, USB drives, and SD cards.

Scan and recovery duration depends on drive size, performance, and the number of recoverable files. Larger drives generally take longer to scan thoroughly.

Yes. EdbMails can handle large storage devices of any capacity as long as Windows can detect them.

Purchasing a license in EdbMails is simple and secure. You can buy it directly from the official EdbMails website. The available payment methods include credit card, debit card, PayPal, and wire transfer.

Follow the steps below to purchase a license:

1. Open the EdbMails pricing page.
2. Select the Windows Data Recovery product.
3. Choose the required license edition and click the Buy Now button.
4. Fill in the required details in the billing form and click Proceed to Checkout.
5. To pay via PayPal or Wire Transfer, select the respective options available on the order page.
6. If paying by card, enter your card details and click Make a Payment to complete the purchase.

After purchasing, no separate license key is required. Your account will be automatically upgraded based on the license you purchased. Simply download and install the application, then login using your EdbMails account credentials (email address and password) created during or before the purchase.

 Click here to see the complete steps for purchasing a license.

Yes. EdbMails supports the recovery of deleted files from USB flash drives that are detected by Windows.

The best license plan depends on your usage needs and budget. EdbMails offers both yearly and lifetime plans. You can choose the plan that best fits your requirements.

After purchasing, your account is automatically upgraded.

Simply download and install the EdbMails Windows Data Recovery Software, then log in using the same email address and password used during the purchase. The software will automatically activate your license.

You can purchase the license using secure payment methods such as credit cards, debit cards, PayPal, and wire transfers. Available payment options will be displayed during checkout.

Yes. After completing the purchase, you will receive an order confirmation email along with the invoice details.

No. The software performs scanning in read-only mode and does not modify or overwrite your existing data.

License usage depends on the edition you purchase. Some editions are limited to a single system, while others allow usage on multiple systems. Please check the edition details before purchasing.

EdbMails offers both yearly (subscription-based) and lifetime (one-time purchase) license plans. You can choose the option that best suits your requirements.